All orders must be made through our website; phone or email orders cannot be processed. If you encounter any issues while placing an order, please contact us for assistance.

Orders over $100 are delivered freight-free, otherwise all orders are $7.95 delivered nationwide. View our delivery policy

Yes, You can . We have Click & Collect option at checkout. 

Our goal is to dispatch your order within one working day after it is received. However, delays may occur due to factors like staffing shortages or high demand.

Auckland Target Time (after dispatch): Next working day

North Island Target Time (after dispatch): 2 working days

South Island Target Time (after dispatch): 2-3 working days

Please allow an additional 2-3 days for rural deliveries or shipments containing dangerous goods.

Occasionally, NZ Couriers may experience service disruptions due to high demand, weather events, natural disasters, or other circumstances beyond our control. You can check the status of their delivery network.

We do not ship orders internationally. If you are located overseas, you may have your order shipped to a local address. Please note that we do not handle any additional paperwork required by forwarders or customs.

Orders will be automatically dispatched to the address provided at checkout, so please ensure the correct shipping address is supplied. Once your order has been dispatched, we cannot change the shipping address. However, it may be possible for the courier company to redirect your order. Please contact the courier company directly to discuss your options.